Refund policy
Last Updated: May 12, 2026
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires after 14 days from the day of the conclusion of the contract.
Important Notice for Digital Products
Sample packs, preset packs, and online courses are digital content. Your right of withdrawal expires once delivery has begun, provided you have:
-
Expressly consented to immediate delivery, and
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Acknowledged that you lose your withdrawal right upon delivery start.
This consent is obtained at checkout via checkbox:
"I agree to immediate download/access and acknowledge that my right of withdrawal expires once delivery begins."
If you did not consent or delivery has not begun, the full 14-day period applies.
How to Exercise Your Right
To exercise your right of withdrawal, inform us:
Rivironix
Max Albrecht von Blücher
Kerstingsstr. 41
30173 Hannover
Germany
Email: info@distriktaudio.com
using an unequivocal statement (e.g., email). You may use the model form below, but it is not obligatory.
Consequences of Withdrawal
If you withdraw, we will reimburse all payments received from you, including delivery costs (except supplementary costs from choosing a more expensive delivery method), without undue delay and within 14 days of notification.
Reimbursement will be made using the same payment method used for the initial transaction, unless expressly agreed otherwise.
Model Withdrawal Form
To: Distrikt Audio, Max Albrecht von Blücher, Kerstingsstr. 41, 30173 Hannover, Germany Email: info@distriktaudio.com
I/We hereby give notice that I/We withdraw from my/our contract of sale for the following goods/services:
Order number: ____________________
Ordered on: ____________________
Name: ____________________
Address: ____________________
Signature (if paper form): ____________________
Date: ____________________Note: See our Refund Policy for technical issues after delivery. All communications in English or German. Contact us with questions.
